Joey Chiao-Yin Hsiao

A Believer of the Strength of Weak Ties


Hello! I am Joey, or officially Chiao-Yin Hsiao / 蕭喬尹. I am a Ph.D. candidate at the School of Information, University of Michigan (UMSI). I am now a member of the Social Innovations Group (SIG), advised by Prof. Tawanna Dillahunt.

I am a mixed-method HCI researcher with strong qualitative and quantitative research skills. My dissertation research focuses on improving inclusive design to support recent immigrants’ online networking, online trust, and engagement in consumer-to-consumer (C2C) e-commerce. In addition to my dissertation research, I have employed a wide range of research techniques to tackle research questions in domains such as email behavior, sharing economy, and on-body user interfaces.

I received a bachelor's degree and a master's degree from Dept. of Computer Science and Information Engineering at National Taiwan University (NTU-CSIE), advised by Prof. Yung-Jen Hsu. Before pursuing my Ph.D., I worked as a research assistant at Intel-NTU Context Computing Center with Prof. Hao-Chuan Wang and Prof. Bing-Yu Chen.

I believe in the theory - strength of the weak ties, so I love to meet new friends and introduce friends to each other. I also love collecting hats. Let me know if you know where to find cool hats!

For more details, please check my CV.


Ongoing Projects

Newly Arrived Immigrants' Technology Use for Adaptation Needs

Designing Next-Generational Employment Tools for Underserved Job Seekers

Past Projects

Exploring Information Needs Sparked by Email

Discovering People-Nearby Applications' Benefits for People who Face Life Transitions

Examining Factors Influencing Participation in the Sharing Economy


Journal Articles & Conference Papers

  • Cherubini, M., Lu, A. J., Hsiao, J. C.-Y., Zhao, M., Aggarwal, A., and Dillahunt, T. R. (2021). Elucidating Skills for Job Seekers: Insights and Critical Concerns from a Field Deployment in Switzerland. In Proc. of DIS'21. [paper]
  • Dillahunt, T. R., Israni A., Lu A. J., Cai M., Hsiao, J. C.-Y. (2021). Examining the Use of Online Platforms for Employment: A Survey of US Job Seekers. In Proc. of CHI'21. (AC rate: 26.3%). [paper]
  • Dillahunt, T. R. and Hsiao, J. C.-Y.. (2021). SkillsIdentifier: A Tool to Promote Career Identity and Self-efficacy Among Underrepresented Job Seekers. In Proc. of HICSS'21. (Presenter). [paper]
  • Dillahunt T. R. and Hsiao, J. C.-Y.. (2020). Positive Feedback and Self-reflection: Features to Support Self-efficacy among Resource-constrained Job Seekers. In Proc. of CHI'20. (AC rate: 24.3%; Presenter). [paper]
  • Hsiao, J. C.-Y. and Dillahunt, T. R. (2018). Technology to Support Immigrant Access to Social Capital and Adaptation to a New Country. Proc. of the ACM Human-Computer Interaction, Vol. 2, CSCW, Article 70. (AC rate: 25.6%; Presenter). [paper]
  • Hsiao, J. C.-Y., Moser, C., Schoenebeck, S., and Dillahunt, T. R. (2018). The Role of Demographics, Trust, Computer Self-efficacy, and Ease of Use in the Sharing Economy. In Proc. of COMPASS'18. (Presenter). [paper]
  • Hsiao, J. C.-Y., and Dillahunt, T. R. (2017). People-Nearby Applications: How Newcomers Move Their Relationships Offline and Develop Social and Cultural Capital. In Proc. of CSCW'17. (AC rate: 33%; Presenter). [paper]
  • Rajan, R., Hsiao, J. C.-Y., Lahoti, D., and Selker, T. (2013). Roger that! - The Value of Adding Social Feedback in Audio-mediated Communications. In Proc. of INTERACT'13. (AC rate: 31%). [paper]
  • Tsai, W.-C. Hsiao, J. C.-Y., Lee, H.-C., Huang, C.-H., Hu, J.-C., Liang, R.-H., and Hsu, Y.-J. (2013). Designing a Reminiscence Aid in Personal Soundscape. In Proc. of IASDR'13. [paper]

Posters and Workshop Papers

  • Hsiao, J. C.-Y., Dillahunt, T. R. (2021). More than Shared Ethnicity: Shared Identity’s Role in Transnational Newcomers’ Trust in Local Consumer-to-Consumer E-commerce. Presented at CHI 2021 Late-breaking Work Session. (Presenter). [extended abstract]
  • Hsiao, J. C.-Y. (2019). Fostering Immigrants’ Trust in Online Local Social Exchange. Presented at CSCW 2019 Doctoral Consortium. (Presenter). [extended abstract]
  • Haimson, O. L., Semaan, B., Dym, B., Hsiao, J. C.-Y,, Herron, D., and Moncur, W. (2020). Life Transitions and Social Technologies: Research and Design for Times of Life Change. Workshop proposal at CSCW 2019. (Co-organizer). [extended abstract]
  • Hsiao, J. C.-Y., Dillahunt, T. R. (2017). Detecting Life Changes: Increasing Opportunities to Benefit from People-Nearby Applications. Presented at CHI 2017. (Presenter). [extended abstract]
  • Hsiao, J. C.-Y., Pan, M.-H., Wang, H.-C., and Hsu, Y.-J. (2015). The Price of the Priceless: Understanding Estimated Costs of Work in Friendsourcing. Presented at CHI 2015. (Presenter). [extended abstract]
  • Tsai, W.-C., Lee, H.-C., Hsiao, J. C.-Y., Liang, R.-H., and Hsu, Y.-J. (2013). Framing Design of Reminiscence Aids with Transactive Memory Theory. Presented at CHI 2013. [extended abstract]
  • Tsai, W.-C., Hsiao, J. C.-Y., Lee, H.-C., Huang, C.-H., and Hsu, Y.-J. (2012). In Search of Lost Sounds: Designing a Reminiscence Aid in Everyday Soundscape. Presented at DIS'12. [paper]
  • Hsiao, J. C.-Y., Jih, W.-R., and Hsu, Y.-J. (2012). Recognizing Continuous Social Engagement Level in Dyadic Conversation by Using Turn-taking and Speech Emotion Patterns. Presented at AAAI'12 Activity Context Representation (ACR) Workshop. (Presenter). [paper]